PRIVACY
POLICY

Effective Date: April 21, 2026

1. INTRODUCTION

Chosen Pen Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

2. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, mailing address, and other contact details.

Account or Registration Information: Information submitted when registering for an event, webinar, course, coaching program, or other service.

Payment Information: Payment information is processed securely through third-party payment processors. We do not store your full credit card number.

Communication Information: Information you provide when contacting us by email, phone, text message, website forms, or other communication channels.

Usage Data: IP address, browser type, device information, pages visited, referring URLs, and other information collected through cookies and similar technologies.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

Provide, administer, and deliver our products and services.

Process payments, transactions, and invoices.

Register you for webinars, events, courses, coaching programs, and other services.

Respond to questions, requests, and customer support inquiries.

Send administrative and service-related communications.

Send email marketing communications when you have opted in.

Send SMS/text messages when you have provided the appropriate consent.

Improve our website, products, services, and customer experience.

Maintain records and comply with applicable legal, regulatory, and accounting requirements.

4. EMAIL COMMUNICATIONS

If you voluntarily provide your email address and opt in to receive marketing communications, we may send newsletters, educational content, announcements, promotional offers, and information about our products and services.

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

Unsubscribing from marketing emails does not necessarily prevent us from sending necessary transactional or service-related communications.

5. SMS / TEXT MESSAGE COMMUNICATIONS

If you voluntarily provide your mobile phone number and affirmatively opt in to receive SMS/text messages from Chosen Pen Group, we may use your phone number to send communications related to your interactions with us.

Depending on the type of consent provided, SMS messages may include:

Appointment or consultation reminders.

Webinar and event reminders.

Registration and program updates.

Customer service and support communications.

Information related to products or services you have requested.

Promotional or marketing messages when you have separately opted in to receive them.

Message frequency may vary. Message and data rates may apply.

Your consent to receive SMS/text messages is not a condition of purchasing any product or service from Chosen Pen Group.

You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you may receive one final message confirming your request.

For assistance with SMS communications, reply HELP to any message or contact us using the information listed in this Privacy Policy.

We will honor applicable SMS opt-out requests and will not send additional marketing text messages after you have opted out unless you subsequently provide consent.

6. DATA SECURITY

Chosen Pen Group takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Security measures may include, as appropriate:

Limiting access to personal information to authorized personnel, contractors, and service providers who have a legitimate business need to access such information.

Using reasonable safeguards to protect information transmitted through our website and communication systems.

Using reputable third-party service providers that maintain appropriate security controls for services such as payment processing, website hosting, customer relationship management, email, and SMS communications.

Maintaining administrative procedures designed to protect personal information against unauthorized access or use.

Regularly reviewing our information-handling practices and security procedures and taking reasonable steps to address identified security risks.

While we take reasonable precautions to protect personal information, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.

7. SHARING AND DISCLOSURE OF INFORMATION

We may share personal information when reasonably necessary to operate our business and provide requested services, including with trusted service providers that assist us with payment processing, website hosting, customer relationship management, email delivery, SMS communications, scheduling, registration, analytics, and other business operations.

These service providers are permitted to access information only as reasonably necessary to perform services on our behalf and are expected to protect the information appropriately.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Chosen Pen Group, our users, or others.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Mobile information, including phone numbers and SMS/text messaging consent information, will not be sold, rented, or shared with third parties for their own marketing purposes.

We may share mobile information with service providers solely as necessary to provide the SMS/text messaging services you have requested, such as telecommunications carriers, SMS platforms, messaging providers, or other vendors that process communications on our behalf. Such sharing is limited to the purpose of providing the requested service and does not authorize those parties to use your mobile information for their own marketing purposes.

SMS opt-in data and consent information will not be shared with third parties or affiliates for marketing purposes.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support analytics and marketing activities.

You may be able to adjust your browser settings to refuse or limit cookies. Disabling certain cookies may affect the functionality of portions of our website.

9. YOUR PRIVACY RIGHTS AND CHOICES

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also:

Unsubscribe from marketing emails.

Opt out of SMS/text messages by replying STOP.

Request assistance with SMS communications by replying HELP.

Contact us regarding questions or concerns about the use of your personal information.

Requests may be subject to applicable legal requirements and reasonable verification procedures.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy, please contact:

Chosen Pen Group

7764 Bramble Lane, Walls, Mississippi 38680

Phone: (901) 610-1716